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Rolex GMT-Master Swiss ETA 2836 Movement -Vintage Version
Cartier Pasha Automatic with Pink Dial-New Version
Your Position:  Home>FAQ
1. I like this watch! How can I order it?
It is easy and safe to place the order. Once you have chosen the item you want to purchase, just click the "add this to my cart" button and put it in your shopping cart. Then follow the directions of check out process on the website.
2. How fast will I receive my order?
After receiving your order, we will offer you the tracking number within 3-5 days. Normally, you will receive your product within 10-15 working days.
3. How can I check the status of my order?
You can log into our website and check the status of your order in the order record. Or you can contact us by email or live chat support for the status of your order.
4. How much will be charged for each order and how can I track my package online?
We will send your tracking number by email once we send out your product. Then you can track your order on the link http://www.ems.com.cn/english-main.jsp.Fast freight, detected in five days. Be sent by EMS. Will arrive in 10-15 working days.($20)
5. What should I do if I can not receive the shipment?
First we will track your order with the tracking number. If it is convinced that the product is confiscated by Customs or lost for our fault, we will resend to you as soon as possible.However, we will not be responsible for the loss if you afford us an incorrect shipping address or any other reasons for yourself.
6. Is it safe to order on your website?
Of course it is safe to order from us. Please don't worry. We use industry-standard encryption technologies when transferring and receiving customers' data or exchanging with our site server. Shopping at our website is 100% safe. All the payment process is done by MateCharge, which is famous for its top security and anti-fraud systems. Your credit-card information will not be betrayed.
7. Do you deliver your products worldwide?
Yes, we deliver our products all over the world. However, for some special countries, we should charge the extra postage. If you can't find your country on our website when you register, please contact us by email serviceforsale@gmail.com.
8. What should I do if I have more questions about my purchase?
If you have any question or problem about our products, welcome to contact us via email or live chat support. We are all here for you.
9. I have no idea what should I buy. Can you give me some suggestions?
A nice gift can perfectly express your feelings and emotions for some special occasions. You should decide according to the recipient's taste, your ability to pay, the season and festival, the relationship between yours, and so on.
10. Does waterproof means that I can wear my watch swimming?
No, the watch is just common waterproof but not suitable for swimming or bathing.
11. What should I do if the items were damaged when I receive it?
You need to inform us immediately as soon as you receive the damaged goods. First, you should take some photos of the watch so we can check it for you. If the factory can repair the watch, we will give you the address for return or replacement. Anyway, please keep the watch in good condition as you receive it.